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LimeCall-Click2Call/Callback
  • 👋WELCOME TO LIMECALL
    • ❓What is LimeCall?
    • ✨Change Log
  • 🚀GETTING STARTED
    • 🚀Configure Your Account
      • ⬇️Step 1 | Setting Up Call Forwarding
      • ⬇️Step 2 | Install Widget
      • ⬇️Step 3 | Invite A Team Member
      • ⬇️Step 4 | Configure Notifications
      • ⬇️Step 5 | Set Personal Working Hours
      • ⬇️Step 6 | Set Business Hours
      • ⬇️Step 7 | Personalize Your Widget
      • ⬇️Step 8 | Integrate Your Calendar
  • 🔌CONNECT YOUR WIDGET
    • ⬇️Install on WordPress
    • ⬇️Install using JavaScript
    • ⬇️Install with Google Tag Manager
    • ☑️Testing Your Widget
  • 🔀SYNC CRM & APPS
    • HubSpot
    • Zapier
    • Slack
    • API
    • Google Calendar
  • 🖌️WIDGET CUSTOMIZATION
    • ⬇️How each Widget theme works
      • Comparing each Widget theme functions
      • Classic Widget
      • Smart Widget
      • Modern Widget
      • Callback Widget
      • Ultimate Widget
    • ⬇️Widget Basic Settings
    • 🆕Customize the Widget to your brand design
    • 🆕Customize the Call Button to your brand design
    • 🆕Adding / Removing Channels to your widget
    • 🆕Adding Social & External Links
  • 💡LIMECALL CONCEPTS
    • Leads
    • Contacts
    • Pipeline
    • Companies
    • Meetings
  • 🔧MANAGING PLATFORM SETTINGS
    • How to set up call forwarding
    • Routing calls to your team
    • Managing your blocked list
    • Personal Settings
    • Company Settings
    • Platform Settings
      • Calls
      • Schedules
      • Countries
      • Auto Response
      • BlackList
      • Caller ID
    • Quick Replies
    • Lead Qualification
    • Users + Teams
    • Billing
    • Integration
    • API
    • Audit Log
    • Installation
    • My Page
  • 👥MANAGING LEADS
    • Lead Management
    • Lead Qualification
    • Manually Adding A Lead
    • Lead Pipeline
    • Lead Filtering
    • Tags and Segments
  • 📔BASIC GUIDES
    • Learn the basics of LimeCall
    • Login to LimeCall
    • Start managing your first lead
    • Set up the Agent App
    • Bring people on board
    • Edit Agent profile
    • Test LimeCall with teammates and friends
    • Check out the basic tools and features
    • Set up the Widget
    • Customize the Widget
    • Add LimeCall to your website
    • Start connecting
    • Choose a plan and subscribe
    • Dive into Reports
    • Train your team
    • Go beyond basic features
  • ⁉️Q&A
    • ❓FAQs
      • General
        • What is LimeCall used for?
        • How do I activate my Free Trial?
        • Is it mandatory to verify the number?
        • Trial Activated, what next?
        • Getting Started Checklist - What is it and must I complete it?
        • What languages does LimeCall support?
        • Do I need coding experience to install LimeCall on my site?
      • Dashboard
        • Setting up your profile
        • How to add several users to one LimeCall account?
        • What is the "Customer answer rate"?
        • What is the 'Agent answer rate'?
        • Can I manage the access level of team members to my account?
        • Can I assign specific teams & users to a specific widget/site?
      • Calls
        • What is a call button?
        • What is the time limit per call?
        • How to block spam callers?
        • How to assign an incoming number?
        • How to switch off SMS notifications?
        • What are Call Settings
        • Setting Caller ID
        • Will I get a toll-free phone number from my preferred country included in the Pro Plan?
        • Receiving digital calls from your website and app (WebRTC)
      • Widget
        • Customise the appearance of the Widget's design
        • The basic settings of the Widget Display
        • How can I design my Widget Template?
        • How to set your business hours?
        • Where do messages from the LimeCall widget go?
        • Can I choose where the widget is displayed?
      • Platform
        • Can I save individual and company contacts?
        • How to check the activity of Leads?
        • How to allow Customers to schedule a Call?
        • Selecting which URL’s display your widget?
        • How to add users and teams to your Dashboard?
      • Working Hours + Availability
        • How to add business hours to reflect team availability?
        • Turning off my team's availability
    • ⚠️Troubleshooting
      • Dashboard
        • Trouble logging in?
        • Why is the widget not displaying on my website?
        • LimeCall System Status
        • Resetting your password
      • Calls
        • Outbound calls are not connecting
      • Widget
        • Why is the Widget is loading slowly on my website?
      • Troubleshooting For Admins
        • Trial is not working
        • Widget not working
        • Callback not showing on widget
        • Widget web call not working
        • Unable to make outgoing calls
        • Unable to send/receive SMS
        • Unable to purchase incoming number
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  1. LIMECALL CONCEPTS

Companies

Managing and organizing companies within LimeCall provides several advantages for businesses seeking to streamline their operations and improve communication. Here are some key benefits:

  1. Efficient Communication:

    • Instant Connections: Seamlessly initiate communication with companies through features like Click 2 Call, ensuring immediate and direct connections.

    • Scheduled Callbacks: Utilize LimeCall's Callback Automation to schedule callbacks for companies, optimizing follow-ups and increasing successful engagements.

  2. Optimized Company Handling:

    • Instant Qualification: Quickly qualify companies based on predefined criteria, allowing your team to prioritize and focus on the most promising business opportunities.

    • Automated Distribution: Automatically distribute qualified companies to the most suitable team members based on criteria such as geography, industry, and size for targeted and effective responses.

  3. Enhanced Productivity:

    • One-Touch Calls: Initiate one-touch calls directly from LimeCall, reducing manual effort and enhancing overall productivity in company outreach.

    • Efficient Data Tracking: Utilize LimeCall's call tracking features to monitor and analyze interactions with companies, improving overall efficiency and performance.

  4. Improved Follow-up Strategies:

    • Scheduled Activities: Integrate LimeCall with calendar apps to schedule and manage follow-up activities, meetings, and important events with companies seamlessly.

    • Consistent Callbacks: Ensure consistent follow-ups with scheduled callbacks, strengthening relationships and fostering successful engagements with companies.

  5. Holistic Company Management:

    • User-Friendly Interface: LimeCall's user-friendly interface makes it easy to manage companies, promoting efficient organization and navigation for effective relationship management.

    • Collaborative Sharing: Share company information among team members for collaborative efforts, ensuring a comprehensive approach to nurturing business relationships.

  6. Data-Driven Insights:

    • Company Data Analysis: Analyze data related to interactions with companies, including call duration, outcomes, and preferences, to gain valuable insights and improve communication strategies.

    • Performance Metrics: Use LimeCall's data analytics to assess the performance of your company communication strategies and refine them for better results.

  7. Brand Consistency:

    • Customization: Customize LimeCall widgets to showcase your brand during interactions with companies, reinforcing brand identity and professionalism.

  8. Multi-Channel Integration:

    • Versatile Company Capture: Capture information from companies seamlessly through various channels, including Click 2 Call, Callback, website forms, and social media interactions.

  9. Real-Time Notifications:

    • Instant Awareness: Receive real-time notifications for new company interactions, allowing for immediate and proactive follow-up actions.

  10. User Support and Learning Resources:

    • Live Chat Support: Access LimeCall's support team via Live Chat for immediate assistance with managing companies.

    • Educational Resources: Explore LimeCall's resources and tutorials to enhance your understanding of effective company management within the platform.

By effectively managing and organizing companies in LimeCall, businesses can establish a more streamlined and responsive communication system, leading to increased business opportunities, improved client relationships, and overall organizational success.

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Last updated 1 year ago

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