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LimeCall-Click2Call/Callback
  • 👋WELCOME TO LIMECALL
    • ❓What is LimeCall?
    • ✨Change Log
  • 🚀GETTING STARTED
    • 🚀Configure Your Account
      • ⬇️Step 1 | Setting Up Call Forwarding
      • ⬇️Step 2 | Install Widget
      • ⬇️Step 3 | Invite A Team Member
      • ⬇️Step 4 | Configure Notifications
      • ⬇️Step 5 | Set Personal Working Hours
      • ⬇️Step 6 | Set Business Hours
      • ⬇️Step 7 | Personalize Your Widget
      • ⬇️Step 8 | Integrate Your Calendar
  • 🔌CONNECT YOUR WIDGET
    • ⬇️Install on WordPress
    • ⬇️Install using JavaScript
    • ⬇️Install with Google Tag Manager
    • ☑️Testing Your Widget
  • 🔀SYNC CRM & APPS
    • HubSpot
    • Zapier
    • Slack
    • API
    • Google Calendar
  • 🖌️WIDGET CUSTOMIZATION
    • ⬇️How each Widget theme works
      • Comparing each Widget theme functions
      • Classic Widget
      • Smart Widget
      • Modern Widget
      • Callback Widget
      • Ultimate Widget
    • ⬇️Widget Basic Settings
    • 🆕Customize the Widget to your brand design
    • 🆕Customize the Call Button to your brand design
    • 🆕Adding / Removing Channels to your widget
    • 🆕Adding Social & External Links
  • 💡LIMECALL CONCEPTS
    • Leads
    • Contacts
    • Pipeline
    • Companies
    • Meetings
  • 🔧MANAGING PLATFORM SETTINGS
    • How to set up call forwarding
    • Routing calls to your team
    • Managing your blocked list
    • Personal Settings
    • Company Settings
    • Platform Settings
      • Calls
      • Schedules
      • Countries
      • Auto Response
      • BlackList
      • Caller ID
    • Quick Replies
    • Lead Qualification
    • Users + Teams
    • Billing
    • Integration
    • API
    • Audit Log
    • Installation
    • My Page
  • 👥MANAGING LEADS
    • Lead Management
    • Lead Qualification
    • Manually Adding A Lead
    • Lead Pipeline
    • Lead Filtering
    • Tags and Segments
  • 📔BASIC GUIDES
    • Learn the basics of LimeCall
    • Login to LimeCall
    • Start managing your first lead
    • Set up the Agent App
    • Bring people on board
    • Edit Agent profile
    • Test LimeCall with teammates and friends
    • Check out the basic tools and features
    • Set up the Widget
    • Customize the Widget
    • Add LimeCall to your website
    • Start connecting
    • Choose a plan and subscribe
    • Dive into Reports
    • Train your team
    • Go beyond basic features
  • ⁉️Q&A
    • ❓FAQs
      • General
        • What is LimeCall used for?
        • How do I activate my Free Trial?
        • Is it mandatory to verify the number?
        • Trial Activated, what next?
        • Getting Started Checklist - What is it and must I complete it?
        • What languages does LimeCall support?
        • Do I need coding experience to install LimeCall on my site?
      • Dashboard
        • Setting up your profile
        • How to add several users to one LimeCall account?
        • What is the "Customer answer rate"?
        • What is the 'Agent answer rate'?
        • Can I manage the access level of team members to my account?
        • Can I assign specific teams & users to a specific widget/site?
      • Calls
        • What is a call button?
        • What is the time limit per call?
        • How to block spam callers?
        • How to assign an incoming number?
        • How to switch off SMS notifications?
        • What are Call Settings
        • Setting Caller ID
        • Will I get a toll-free phone number from my preferred country included in the Pro Plan?
        • Receiving digital calls from your website and app (WebRTC)
      • Widget
        • Customise the appearance of the Widget's design
        • The basic settings of the Widget Display
        • How can I design my Widget Template?
        • How to set your business hours?
        • Where do messages from the LimeCall widget go?
        • Can I choose where the widget is displayed?
      • Platform
        • Can I save individual and company contacts?
        • How to check the activity of Leads?
        • How to allow Customers to schedule a Call?
        • Selecting which URL’s display your widget?
        • How to add users and teams to your Dashboard?
      • Working Hours + Availability
        • How to add business hours to reflect team availability?
        • Turning off my team's availability
    • ⚠️Troubleshooting
      • Dashboard
        • Trouble logging in?
        • Why is the widget not displaying on my website?
        • LimeCall System Status
        • Resetting your password
      • Calls
        • Outbound calls are not connecting
      • Widget
        • Why is the Widget is loading slowly on my website?
      • Troubleshooting For Admins
        • Trial is not working
        • Widget not working
        • Callback not showing on widget
        • Widget web call not working
        • Unable to make outgoing calls
        • Unable to send/receive SMS
        • Unable to purchase incoming number
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  1. LIMECALL CONCEPTS

Meetings

PreviousCompaniesNextMANAGING PLATFORM SETTINGS

Last updated 1 year ago

Schedule calls easier, even when you’re not in the office. Automate dialing and call your prospects at specific times. Call your prospects at the right time and connect with them in real-time.

What is Call Scheduling?

Calling Scheduling allows your leads and customers to choose a time that suits them. Why is this important? It shows you value their time, while freeing up your teams time, to focus on other leads and tasks. Make calls easier by automated dialing and call your prospects at specific times. Call your prospects at the right time and connect with them in real-time.

LimeCall's Call Scheduling Powerful Features

Book, cancel, and reschedule appointments with a couple of clicks. LimeCall makes it easy for you and your clients to manage their appointments, enabling both parties to gain control over their meetings.

Automate calls

Automate your dialing and make sure you’re always reaching your prospects. We help you route and forward your calls automatically, helping you make better calls while keeping you available to your clients.

Connect with more callers

Build call flows and schedule calls at different stages of your funnel to make sure you keep your pipeline running and your business ready to scale.

Setting up Call Scheduling

Follow our Call Scheduling Checklist to set up Call Scheduling on your LimeCall Widget.Once the Checklist is complete, leads and customers will have the option to scheduling a call at a time that best suits them!You are able set the amount of lead time before a callback.Some users prefer allowing their visitors to schedule an automated call instead of an instant callback, simply for more prep and lead time before returning a callback.Here's how:You may access this via Widget > Widget Templates​Your Widget will allow leads and customers the option of scheduling calls.

Managing Scheduled Calls

Go to your Home page of the LimeCall Dashboard​. It displays scheduled calls.

To view and manage individual scheduled calls, go to the Lead Page and select 'call type'.

It will display scheduled calls, you can filter and view past and upcoming calls.

By opening the Lead Preview, you call also view the scheduled call details and review any previous conversations with the lead or customer.

Important Note

  • Ensure Notifications are enabled for Scheduled Calls​

  • ​Integrate your calendar to prevent double booking and ensure your team's availability is correct.

If you need any further assistance please contact our Support Team via Live Chat or support@limecall.com​ Or visit our YouTube Channel for Supporting Videos

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